FAQ's - Shipping and Delivery
Q1)Where do you ship RightPot products?
We currently ship across India. If we’re unable to deliver to your location, we will contact you and provide an instant refund.​
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Q2)How long does shipping take?
Orders are typically delivered within 4-5 business days, depending on your location. Delivery to remote areas may take slightly longer.
Q3)How can I track my order?
Once your order is confirmed, you’ll receive a tracking link via email or SMS. You can use this link to check your order status in real time.
Q4 )What are the shipping charges?
We offer free shipping on all order above ₹500.For orders below 500 the shipping charges vary based on your location and order size. The exact amount will be displayed at checkout before you confirm your purchase.
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Q5)Do you offer free shipping?
We offer free shipping on all order above ₹500. Follow us on social media or subscribe to our newsletter to stay updated on special offers!
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Q6)Can I change my shipping address after placing an order?
If your order hasn’t been shipped yet, we may be able to update your address. Please email us at rightpotindia@gmail.com as soon as possible.
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Q7)What happens if my package is delayed?
While we do our best to ensure timely delivery, unexpected delays can occur due to logistics or weather conditions. If your order is delayed beyond the estimated delivery time, please reach out to us for assistance.
Q8)Do you offer express shipping?
Currently, we do not have an express shipping option, but we are working on providing faster delivery services in the future.
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Q9)What should I do if I receive a damaged package?
If your package arrives damaged, please take photos and email us at rightpotindia@gmail.com within 48 hours of delivery. We’ll help resolve the issue as quickly as possible.
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Q10)My order was marked as delivered, but I haven’t received it. What should I do?
If your tracking status shows "delivered" but you haven’t received your package, please check with your neighbors or security personnel. If you still can’t locate it, contact us immediately so we can investigate.
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