FAQ's - Ordering and Payments

Q1)How can I place an order for RightPot? 

You can order RightPot directly from our website. Simply select your preferred size and color, add the product to your cart, and proceed to checkout. 

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Q2)What payment methods do you accept? 

We accept credit cards, debit cards, UPI, net banking, and digital wallets through Razorpay, a trusted and secure payment gateway. 

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Q3)Do you offer Cash on Delivery (COD)? 

Currently, we do not offer Cash on Delivery (COD). All payments must be made online at checkout. 

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Q4)Is Razorpay safe for making payments? 

Yes! Razorpay is a highly secure and trusted payment gateway used by thousands of businesses in India. Your payment details are encrypted and protected. 

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Q5)Will I receive an order confirmation after payment? 

Yes, once your payment is successful, you will receive an order confirmation email with your order details and invoice. 

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Q6)My payment failed, but the amount was deducted. What should I do? 

In most cases, the amount is automatically refunded by your bank within 3-5 business days. If the refund is delayed, please contact your bank or email us at rightpotindia@gmail.com for assistance. 

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Q7)Can I modify or cancel my order after payment? 

Once an order is placed, it cannot be modified. However, if your order has not been shipped yet, you may request a modification or cancellation by emailing us at rightpotindia@gmail.com. 

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Q8)What should I do if I’m facing issues during checkout? 

If you encounter any issues while placing your order, try using a different browser or payment method. If the problem persists, reach out to us via email or social media, and we’ll assist you quickly.